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Tour operators | Travel agencies planned trips diverted in September and October

Distrust among Nobeltours retailers for the fall season

The retail agencies that had contracted with Nobeltours trips to China for the months of September and October are beginning to shift their customers in advance to other tour operators, fearing that the Spanish wholesaler then failed to resolve the liquidity problems that have motivated numerous cancellations from last August 12.



The retailers want to avoid at all costs a repetition of the difficulties of recent days, which forced them to seek 'in extremis' alternative tour operators that their customers can make travel plans, often at great cost to agencies given the limited timeframe. Industry sources say that this mistrust is a common phenomenon in such cases and normal, if no new complications, is to stabilize within two or three weeks.


Nobeltours began to cancel trips last August 12th due to difficulties with your supplier in China. Last Friday the wholesale e-mail sent to retailers in reporting that difficulties "force majeure" and "unavoidable" had forced him to eliminate travel, itted he was not willing to provide alternative and was committed agencies to repay the outstanding amounts "as soon as possible."



Matilde Torres, director of Catai Tours, said that from Friday the trickle of customers Nobeltours derivatives has remained constant. Torres says the process is done in an organized way "thanks to the concern of the wholesaler to any customer is underserved," he said. Other companies also take care of tourists affected were Ambassadors and Kirunna (Orizonia).


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